The data and the licenses will be automatically transferred on it." The reason why we did that is because the current plan that you have was activated using a product key and that will be the plan that will be deleted and since we have purchase a credit card subscription using your card. By that I have suggested to purchase a Small business premium using your credit card to avoid service interruption. We then have decided to upgrade your whole account for us to be able use the same information.
As I have explained over the phone, the plan that you would like to have will only be available on an Enterprise platform. "As per our previous communication, I have informed you that the reason why you were not able to add Visio on your current account is because of licensing compatibility. Here is the email from my support rep further explaining the issue: Let this post serve as a warning for people purchasing O365 keycards from Amazon or another 3rd party. I wish I had known that when I purchased the keycard from Amazon.
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